Not to rain on your parade but…Are you sure you didn’t miss it by a day? I had a problem with that on one of my coolers. They told me the end of the year is the day before the date of purchase. Your one year warranty may have expired 10-20-09.10-21-08 we bought a new motor for the dishmachine…10-21-09 motor went out…we have a year warranty…Yeah… I am feeling lucky!
Kris