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Vantiv/WorldPay, check your statements

Came in at 2.27% today.

Side note: a guy came in offering that program where the customers pay the fee.
He said others are doing it in the area, I called one of the stores he mentioned. Its true they are using the program. I still dont feel comfortable with doing that yet
 
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December said:
Came in at 2.27% today.

Side note: a guy came in offering that program where the customers pay the fee.
He said others are doing it in the area, I called one of the stores he mentioned. Its true they are using the program. I still dont feel comfortable with doing that yet
Click to expand...
Completely different business but I’m about to have a new fence installed. 3% fee for using a credit card. Not sure why it can be a standard practice for contractors but for our industry makes us look greedy

Sent from my Pixel 2 using Tapatalk
 
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Be careful with those “customers pay” options. There are very specific requirements for how it has to appear on both customer receipts and credit cards receipts.
 
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December said:
Came in at 2.27% today.

Side note: a guy came in offering that program where the customers pay the fee.
He said others are doing it in the area, I called one of the stores he mentioned. Its true they are using the program. I still dont feel comfortable with doing that yet
Click to expand...
Hi December

Do you remember the name of his company/program?

Thanks!
 
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Steve said:
Not sure why it can be a standard practice for contractors
Click to expand...
Depending on the state it is illegal for the contractors too. Not to say they don’t do it but anyone required to pay it could challenge it and get the money back and probably have the contractor loose their processing agreement.
 
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I have been lazy about calling them. At night I will call to adjust tips from closed ecomm orders. They are just a pain in the ass and speak different languages.
I have my own computers and use “Point of Success” and “Big Holler”.

I just got off the phone with them, After a 45 minute hold time and 3 transfers. She told me my deal is .01 or .001 (can’t remember) plus 10 cents.
The woman told me I am not PCI compliant, and to talk to “Trustwave” about fixing that, That will fix a $29.95 charge every month. She also said she will look into each “Surcharge” individually, and email me her analysis.

Also she said, send her any price comparison. They will look it over, and if it is cheaper they will match the price.

I guess have just been paying “Tax on the Lazy” for 2 and half years.
 
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WorldPay is one of our preferred credit card partners. We help our users by examining credit card statements and making recommendations. There is no charge for this service.
 
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I used world pay for about a year now until recently when my bill jumped up to 500 from 330 so I called another company who is now charging me 188 a month. the new company name is igniteboston.com check them out for free no hassle estimate ask for Katerina and tell her George sent you!
 
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Here is some information for WorldPay/Vantiv:

Price increase, effective Jan. 1st, 2020.
All merchants that process under 1m.
The rates will increase 30 basis points (0.3%) for mid-qualified transactions and 60 basis points (0.6%) for non-qualified transactions.
A monthly minimum bill of $35 will be applied to all merchants as well.

Talk to your sales reps!

Sent from my iPhone using Tapatalk
www.poweruppos.com
 
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I used world pay for about a year now until recently when my bill jumped up to 500 from 330 so I called another company who is now charging me 188 a month. the new company name is igniteboston.com check them out for free no hassle estimate ask for Katerina and tell her George sent you!
Click to expand...
You did well for yourself, Ignite used to be the FDC direct salesforce. I believe they were folded into CardConnect. If this is the case, ask your Rep about the IC optimization program, it will reduce your cost especially if you take business cards. That said, watch your rates like a hawk. and specifically, always know your effective rate.
 
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I use Point of Success and switches to ChowNow about 3 months ago. Store sales are up +20% year over year ago, menu updates are so easy, they built me an app for $99 and total fees, including credit card processing… Which they handle… 4.4% of sales.
 
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3.51% for November. Up from 2.3% last month

I called was transferred 4 times, on hold for 40 minutes.

I was told they cant offer my old rate of interchange +.03 cents because they we’re losing money. She said they could offer me interchange +.35%+10cents.
She said my effective rate would be 3.11%
TOTAL BS.
I canceled my contract. Now looking for a new processor.

The increase for November cost us $400 more than previous statements
 
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I posted an update couple months back about their upcoming pricing increase.

Feel free to reach out to me if you need new processing company.
I can do 0.10% + 4 cents per transaction, on a month to month contract, no cancellation fees. Contact me for more info if interested.

Steve.

Sent from my iPhone using Tapatalk
www.poweruppos.com
 
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December said:
3.51% for November. Up from 2.3% last month

I called was transferred 4 times, on hold for 40 minutes.

I was told they cant offer my old rate of interchange +.03 cents because they we’re losing money. She said they could offer me interchange +.35%+10cents.
She said my effective rate would be 3.11%
TOTAL BS.
I canceled my contract. Now looking for a new processor.

The increase for November cost us $400 more than previous statements
Click to expand...
They have a contract. How can they do this

Sent from my Pixel 4 using Tapatalk
 
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