Rather than hijack an earlier thread about Mercury/Point of Success…we’ll start this new one.
We have been Mercury/Point of Success users for over 6 years. We had a discussion with Heartland last week and it looks like they can save us about $1000 per month on our credit card fees if we switch. However, to do this switch would mean having to change over to Net E-pay to continue processing our cards the way we do through Point of Success. The cost for this would be about $1600 and Heartland is offering to pay half of it and give us a free stand alone terminal for our carry-out customers.
Do any of you current Point of Success users use Heartland or is anyone using the Net E-pay system? Before we commit to making this shift…we want to get input from our fellow pizza operators and not rely solely on the words from a salesman. We have contacted Mercury to get them to lower our rate, but what they have offered is not even close to what Heartland is quoting. Thanks for any help or advice.