Re: reoord internet orders
I am not sure if you are asking me or the previous poster.
You hit the nail on the head with 2 other issues, one of which I refer to but did not clarify as well as I probably should have. How the credit card is taken, how the card is charged and who controls the money. The average webmaster does not have this skill level because it really gets into a comuter programmer’s realm. I use a vendor for our online ordering clients who takes care of this for me because of this reason. Too often, though, most people think “computer guy” and assume we are all powerful. We simply are not, but it leaves a wide hole for some people to jump in and pull stunts like what Mealage.com is doing. Not that they are evil thieves, but they are using short cuts that are setting their clients up for all kinds of problems. Hopefully no one ever suffers, I hope not.
They sneak around the typical rules by using their certificate on your site. So they pay GoDaddy for the certificate and the secure option ($350 or more each) and do not have to put that cost on the restaurant. They also get around the gateway fees to take the credit cards and in some cases the fees for taking credit cards. The problem as I see it is it puts the money into their hands first or they are sending you people’s credit cards for you to process later on…Hopefully Big Sal will get us more clarity on who handles money, I am just hunching based on a read the code in his website.
In our system because our vendor is a programmer our client’s always control the money. If us computer guys were in a meeting and all went across the street for coffee and got hit by a bus, the client would have all his/her money in their own account. In fact, his system could operate on its own for quite a while without any further input from any of us.
I do not want to give away our secrets, but our clients have accounts for collecting money they control from a nationally known company which charges nothing for the service. They earn interest and you get a debit card that gives you back 1% when you use it as a debit card, and you can transfer money to and from your account to your bank at no cost. I am not selling, please forgive the appearance, just making the point what mealage.com and their ilk are doing is not the best, most transparent way. (please use companies like campusfood.com who do great stuff, they do this right in their own way and can be trusted!)
I am not sure if you are asking me or the previous poster.
You hit the nail on the head with 2 other issues, one of which I refer to but did not clarify as well as I probably should have. How the credit card is taken, how the card is charged and who controls the money. The average webmaster does not have this skill level because it really gets into a comuter programmer’s realm. I use a vendor for our online ordering clients who takes care of this for me because of this reason. Too often, though, most people think “computer guy” and assume we are all powerful. We simply are not, but it leaves a wide hole for some people to jump in and pull stunts like what Mealage.com is doing. Not that they are evil thieves, but they are using short cuts that are setting their clients up for all kinds of problems. Hopefully no one ever suffers, I hope not.
They sneak around the typical rules by using their certificate on your site. So they pay GoDaddy for the certificate and the secure option ($350 or more each) and do not have to put that cost on the restaurant. They also get around the gateway fees to take the credit cards and in some cases the fees for taking credit cards. The problem as I see it is it puts the money into their hands first or they are sending you people’s credit cards for you to process later on…Hopefully Big Sal will get us more clarity on who handles money, I am just hunching based on a read the code in his website.
In our system because our vendor is a programmer our client’s always control the money. If us computer guys were in a meeting and all went across the street for coffee and got hit by a bus, the client would have all his/her money in their own account. In fact, his system could operate on its own for quite a while without any further input from any of us.
I do not want to give away our secrets, but our clients have accounts for collecting money they control from a nationally known company which charges nothing for the service. They earn interest and you get a debit card that gives you back 1% when you use it as a debit card, and you can transfer money to and from your account to your bank at no cost. I am not selling, please forgive the appearance, just making the point what mealage.com and their ilk are doing is not the best, most transparent way. (please use companies like campusfood.com who do great stuff, they do this right in their own way and can be trusted!)
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